Customer Service You Can Count on

Property Answer gives you around-the-clock phone coverage with friendly, professional agents, for much less than in-house staff would cost. Whether you manage rental properties, sell homes, or build from the ground up, our all-Canadian live answering service can be the foundation of your success.

manager

Property Managers

We help our property management clients fill vacancies and handle maintenance requests 24/7/365. Whether you manage one building or a multi-city portfolio, we act as an extension of your office so your tenants can always reach a live, friendly, professional voice.

agent

Real Estate Agents

Our answering service helps real estate brokerage and sales professionals stay connected to their clients, 24/7. When you're in the real estate business, you're always on the go. You can't sit in front of your office phone all day. You need to be out showing properties, meeting clients, and hustling.

contractor

Contractors

Our clients in the construction industry count on us to stay in touch with their business contacts whether they're in the office or on the job site. We help you extend your hours to offer 24/7/365 live telephone receptionist service to your subcontractors, vendors, and other callers.

About Property Answer

Our team has been diligently answering calls for over 70 years. Learn what has made us one of the recognized answering services in the area.

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24/7 Live Answering

With Property Answer, you are always open. You choose the call flow and escalation system that works for your business.

Lead Qualification and Capture

We get the information you need to prioritize the best applicants and follow up quickly. Don't miss a call when you're with another prospect.

Appointments

We do more than just answer the phone. We help keep your calendar booked so you can make the best use of your valuable time.

Call Routing and Transfer

If you have multiple properties, agents, and service providers working in your organization, we help make sure your calls go to the right person, every time.

User

Property Management Telephone Answering Service

We have the experience and expertise in handling calls for you!

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They Understand Our Business

“Property Answer (Alliance Wireless Communications) has been an integral part of our team for several years. They understand our business which is vital in the account implementation and customization, ensuring proper protocol and streamlined answering. We are grateful for the knowledge and the manner in which they handle and triage our after-hours emergency support.”
-Anthony Simmons
Strongback Property Management

Outstanding Service

“Property Answer provides a 24/7 answering service for our property management company, and their service is outstanding. The on-boarding process was very efficient, customized to our needs and the team we work with are very knowledgeable and helpful. The answering service is an asset to our business and we value Property Answer as a trusted Business to Business partner.”
-David Worsley
Axon Property Management

Thorough and Efficient Service

“I handle maintenance calls for Property Management Companies in addition to utilizing the services of Property Answer. They are very thorough with account customization and efficient when triaging and dispatching after-hours emergency calls. It’s definitely not your typical answering service, very knowledgeable of the industry!”
-Mike Etheridge
ABS Plumbing

Wouldn’t Hesitate to Recommend Them

“We have been using Property Answer for 6+ years to answer our after-hours emergency calls, and have been very pleased with the service and the peace of mind that they bring. As a property management company, we receive a wide range of emergency calls and Property Answer’s experience and professionalism in handling these calls has been integral to maintaining our 24/7 business. The on-boarding and initial setup were made very easy for us, and any changes to specific call-type procedures that we request are always immediately implemented. Their fees are very reasonable and are easily off-set by the staff labour hours that we are saved after hours. We would not hesitate to recommend them.”
-Dan McDonald
Panadew Property Management Corp.

Look Forward to Continuing Our Service with Them

REMAX has been using Property Answer for over 10 years now. During this time they have provided excellent service. I would not hesitate to recommend them to another business or company. We look forward to continuing our service with them as we move into the future.
-Terra Haggerty, Broker/Manager
REMAX Finest Realty

Local Touch…

National Reach

50+ million calls, seven decades of experience and clients from every profession across Canada and the United States means our agents are ready to support you. Whether you are a company of 1 or a large organization, we have got you covered. And with our 24/7 service, you will never miss another phone opportunity again.

Information

Property Answer

299 Concession Street, 301
Kingston, ON K7K 2B9

 

Phone: 888-248-0002

Email: hello@propertyanswer.ca

Office Hours

Monday – Friday: 8:30 AM – 4:30 PM

*Connecting you to your tenants and prospects 24/7/365

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