Customer Service You Can Build on!
SERVING CONSTRUCTION CONTRACTORS ACROSS THE GREATER TORONTO AREA WITH RELIABLE TELEPONE ANSWERING SERVICES
Our clients in the construction industry count on us to stay in touch with their business contacts, whether they're in the office or on the job site. We help you extend your hours to offer 24/7/365 live telephone receptionist service to your subcontractors, vendors, and other callers. Whether it's just a routine call or something urgent, you don't want to miss the message and cause unnecessary delays to your project. With Property Answer, you're always connected.
When your construction partners need to get in touch with you, don't make them leave a voicemail. We help supplement your team with a professional, friendly voice to answer every call. We deliver your messages to you by email or text. You can go about your business and focus on the job, knowing your phones are taken care of.
We offer a variety of answering service plans to fit the scale of your construction business. Whether you're working on a single building or have multiple projects in different stages of development, we'll work with you to provide service that fits your needs. And just like your team builds from the ground up, we grow with you, so you always have the answering service capacity to handle your inbound calls.
Staffing an in-house receptionist around the clock, on weekends, and on holidays can be expensive. With Property Answer, you get a pool of minutes for the month to use when you need them. If you get calls after hours or on weekends, we'll answer them just like you would. You get coverage 24/7/365 for just a fraction of what it would cost to hire permanent employees for your office.
TRADES WE SUPPORT
When your tenants need help with their air conditioner repair in the middle of a hot summer night, Property Answer is here to take the calls. We make every effort to dispatch messages to your on-call team and fix the problem as soon as we can. We confirm the agreement of after-hours pricing and the service agreements in place for your clients. We also ensure the safety and security of your team with our lone worker check-in.
We know you and your team are busy juggling projects, preparing quotes and everything else that’s important. This is why our virtual receptionists are here to make your life easier. Whether your tenants need emergency power backup or an electrician to fix the faulty smoke alarm, Property Answer is able to answer the calls and dispatch a team immediately.
Our plumbing answering service lets you rest easy knowing that your phones are covered. A burst pipe not only causes damage to your property but also creates discomfort for people staying in the property. You don’t have to worry about whether such emergency calls are answered and proper services are being provided. Whether calls are for emergencies or others, we will follow your instructions to ensure your clients are heard and happy.
When you’re repairing or replacing a roof, answering phone calls is the last thing you would want. We make sure you never miss out on your business by taking calls on your behalf.
EMERGENCY AFTER-HOURS CALLS
What’s an emergency? Every property management company has its own definition of what an “emergency” call is and who owns the responsibility. When there’s a power cut, it may be better for your tenants to contact the utility company. If there’s a smoke alarm warning of a low battery, that may be a service call that can wait until regular business hours. We can dispatch calls based on your processes, and will work with your on-call to give the best service to your clients 24/7/365.